# Dwellrs

> Dwellrs is a property management platform built for Nigerian landlords, property managers, and tenants. It handles rent collection, lease management, maintenance requests, financial reporting, and team collaboration with granular role-based permissions. Payments are processed via Flutterwave in Nigerian Naira (NGN).

Dwellrs serves the Nigerian rental market where property management is traditionally manual — cash payments, paper receipts, WhatsApp coordination. It digitizes the entire landlord-tenant relationship with automated billing, escrow for security deposits, late fee enforcement, and multi-manager delegation.

## Key Features

- [Rent Collection](https://dwellrs.com/for-landlords): Automated recurring billing, payment reminders, multiple payment methods (card, bank transfer, USSD, OPay, direct debit) via Flutterwave
- [Lease Management](https://dwellrs.com/for-landlords): Digital lease agreements, lease transitions, auto-renewal, bill templates
- [Maintenance Requests](https://dwellrs.com/for-tenants): Tenant-initiated repair requests with status tracking, emergency priority, resolution confirmation
- [Financial Reporting](https://dwellrs.com/for-landlords): Revenue analytics, payment trends, occupancy rates, overdue aging, collection rates
- [Manager Permissions](https://dwellrs.com/for-managers): 13 granular permissions across 5 Nigerian role templates (Property Manager, Letting Agent, Caretaker, Finance Officer, Custom)
- [Escrow & Refunds](https://dwellrs.com/for-landlords): Refundable deposits held in escrow, full/partial refund via Flutterwave, landlord release controls
- [Notices](https://dwellrs.com/for-landlords): Quit notices, rent increase notices, non-renewal notices with compliance tracking
- [Payouts](https://dwellrs.com/for-landlords): Automated daily payouts to landlord bank accounts with 3% platform fee, NGN transfer fee tiers
- [In-App Messaging](https://dwellrs.com/for-tenants): Direct messaging between landlords, managers, and tenants
- [Ratings & Reviews](https://dwellrs.com/for-tenants): Mutual rating system for landlords, managers, tenants, and maintenance resolution

## Pricing

- Starter: Free, 5% transaction fee per payment
- Pro: NGN 10,000/month, 2.5% transaction fee
- Business: NGN 30,000/month, 1% transaction fee

All tiers include unlimited properties, units, tenants, and managers.

## Target Audience

- Nigerian landlords managing 1-200+ rental units
- Property managers and letting agents in Lagos, Abuja, Port Harcourt, and other Nigerian cities
- Tenants renting apartments, flats, and houses in Nigeria
- Estate managers handling multi-unit residential and commercial properties

## Nigerian Context

- All payments in Nigerian Naira (NGN) via Flutterwave
- Compliant with Lagos Tenancy Law and Nigerian Data Protection Regulation (NDPR)
- Role templates match Nigerian property management terminology (Letting Agent, Caretaker)
- Addresses common Nigerian rental pain points: caution fee disputes, quit notice compliance, service charge transparency

## Technology

- Web app: React (desktop and mobile responsive)
- Mobile app: React Native with Expo (iOS and Android)
- Backend: NestJS with GraphQL API
- Payments: Flutterwave (card, bank transfer, USSD, OPay, direct debit)

## Company

- Website: https://dwellrs.com
- App: https://app.dwellrs.com
- Location: Lagos, Nigeria
- Contact: support@dwellrs.com

## Resources

- [For Landlords](https://dwellrs.com/for-landlords): Features for property owners
- [For Tenants](https://dwellrs.com/for-tenants): Features for renters
- [For Managers](https://dwellrs.com/for-managers): Features for property managers and letting agents
- [Blog](https://dwellrs.com/blog): Nigerian property management guides, tenancy law, rent tips
- [Help Center](https://app.dwellrs.com/help-center): FAQs and support
- [Privacy Policy](https://dwellrs.com/privacy): NDPR, GDPR, and CCPA compliant
- [Terms of Service](https://dwellrs.com/terms): Platform terms and conditions

## Optional

- [Data Processing Agreement](https://dwellrs.com/dpa): For enterprise and GDPR compliance
- [Cookie Policy](https://dwellrs.com/cookies): Cookie usage and consent
- [Delete Account](https://dwellrs.com/delete-account): Account deletion process